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eSnipe Server Status
(Updated 23:25 PDT, September 1, 2010 -- all times in 24 hour format)
September 1 - eBay bidding problems (evening)
(Updated 23:25 PDT) From 22:35 to 23:15 PDT, there were eSnipe bidding problems. Some bids failed with "eBay Connection Problem" result message. Also users may have had problems entering bids. We apologize for any inconvenience this caused and will issue BidPoints to customers whose bids were impacted. This appears to have been a problem with one of our main ISP locations and has been corrected.
July 14 - Trouble Using PayPal to Purchase BidPoints
(Wednesday 13:20 PDT) Some users have experienced problems purchasing BidPoints using PayPal. For some of these users the button to take you to PayPal's website to finish the purchase was missing. It appears that PayPal made a change that caused this problem. We have put a fix up for this issue. If you had a problem with a PayPal purchase it is recommended that you try again and contact support if the problem persists.
November 22 - eBay Bidding problems (afternoon)
(Sunday 19:10 PST) From 11:30 to 11:54 PST, there were eSnipe bidding problems. Some bids failed with "eBay Connection Problem" result messages. We apologize for any inconvenience this caused and will issue BidPoints to customers whose bids were impacted. This appears to have been a problem with eBay's servers.
October 18 - eSnipe server problems (evening)
(Sunday 18:20 PDT) From 18:00 to 18:02 PDT, there were eSnipe bidding problems. Some bids failed with "Missed auction end" result message. Also users may have had problems entering bids or reaching the eSnipe webpage. We apologize for any inconvenience this caused and have issued BidPoints to customers whose bids were impacted. This was a problem with eSnipe's servers and has been corrected.
October 4 - eSnipe server problems (evening)
(Monday 18:20 PDT) From 18:02 to 18:03 PDT, there were eSnipe bidding problems. Some bids failed with "Missed auction end" result message. Also users may have had problems entering bids or reaching the eSnipe webpage. We apologize for any inconvenience this caused and have issued BidPoints to customers whose bids were impacted. This was a problem with eSnipe's servers and has been corrected.
September 13 - Missed Bids (evening)
(Sunday 18:28 PDT) Between 17:54 and 18:02 PDT, one on eSnipe's main ISP location had troubles reaching eBay. This caused a number of bids to fail with the result "eBay Connection Problem". We apologize for this and do not expect further problems from the ISP. We will be issuing BidPoints to users impacted by this outage.
August 16 - eMail Delivery Problem (Continuing)
(Sunday - 13:15 PDT) We have received reports from a small number of customers using specific email providers, indicating that they are not receiving emails from Rovatron. Until this issue is resolved with the email providers, these users will not receive emails from eSnipe. Meantime, you can always view the status of your bids on your My Auctions page on the website.
August 4 - eBay UK Bidding Issue (Continuing)
(Tuesday 17:53 PDT) We are finding bids placed on a VERY small number of auction items originating on eBay UK are being rejected with odd restrictions that are not applicable to the auction listings. This problem seems to be coming from a miscommunication between eBay USA (where eSnipe exclusively places bids) and eBay UK. Until eBay resolves this issue, the only way to avoid a possible rejected bid, would be to bid directly on eBay UK until this problem is resolved.
July 27 - eSnipe server problems (evening)
(Monday 18:00 PDT) From 17:40 to 17:43 PDT, there were eSnipe bidding problems. Some bidds failed with "Missed auction end" result message. Also users may have had problems entering bids or reaching the eSnipe webpage. We apologize for any inconvenience this caused and have issued BidPoints to customers whose bids were impacted. This was a problem with eSnipe's servers and has been corrected.
July 19 - eBay Bidding problems (evening)
(Sunday 18:15 PDT) From 18:00 to 18:02 PDT, there were eSnipe bidding problems. Some bids failed with "Missed auction end" result messages. We apologize for any inconvenience this caused and will issue BidPoints to customers whose bids were impacted. This was a problem with eSnipe's servers and has been corrected.
Current Bidding Forecast
Updated July 14, 2010 at 13:20 PDT
eSnipe will update this Current Bidding Forecast if there is a significant change in the medium-term trend (next 3 to 7 days).
Thank you.
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